We are here for you, before, during and after installation

Customer Care

Cold Point is a customer friendly company. We are here to serve you. Our staff offers a unique depth of product and industry experience backed-up by a workforce with a quality mindset and strong work ethic. We build high quality units and back them with a competitive warranty and an attitude that seeks to build long-term relationships and customer loyalty. Feel free to contact us anytime for assistance or to discuss your needs or concerns.

Corporate/Mailing Address:

Cold Point Corporation / Adirondack Aire

510 Henry Street

Rome, New York 13440


Phone: (315) 339-2331

Fax: (315) 339-2358

E-Mail: For general information requests about Cold Point and Adirondack-Aire, our services, and our products, contact us at

Steve Schreppel


E-mail address: steve@coldpointcorp.com

Steve is also focused on Aftermarket direction and Product Design.


Sam Vivirito

Aftermarket Sales Manager

E-mail address: sam@coldpointcorp.com

Sam can provide assistance in the following areas: Sales and marketing, applications.


Frank Carino

Sales Application Engineer

E-mail address: frankc@coldpointcorp.com

Frank can provide assistance with parts and equipment sales for all aftermarket products.


Kathy Marmol

Operations Manager

E-mail address: kathy@coldpointcorp.com

Kathy can best provide help in the following areas: delivery, shipping and logistics and communications.